The questions buyers actually ask.
Clinical, legal, financial, operational. Without marketing-speak.
Is this medical tourism dressed as hospitality?
No. It is a clinical programme delivered under the medical license of each property, authored by BHIAG. Advanced stem-cell interventions only happen in jurisdictions whose regulatory framework supports them.
Who is my physician? My local doctor, or a BHIAG one?
At the property, BHIAG-certified medical team. Protocol signed and revised quarterly by Dr. Jaime. We share structured PDF summaries with your personal physician.
What if I cannot travel four times a year?
Four is optimal. Two is workable. We tell you honestly in the pre-membership consultation whether the tier you want is realistic for your travel calendar.
Can my spouse / partner join?
Yes. Member-introduction discount on the second enrollment in a household. Under-18s are not enrolled in regenerative protocols.
Is the room included in the membership price?
Sovereign tier includes accommodation within the annual envelope. Foundation and Regenerative price the protocol; accommodation is at preferred member rates. We model your full cost before you commit.
What outcomes can I realistically expect?
Most members move 2–5 biological years in cycle one. We do not promise specific deltas. We promise rigorous measurement.
What if I have an adverse reaction during a stay?
Medical-grade clinical suite at every property. Immediate on-site response, BHIAG faculty escalation in 24 hours, transparent reporting. We do not run protocols on contraindicated members — period.
My physician is skeptical of NAD+ infusions, peptide therapy, or stem cells. Is that fair?
It is fair. We welcome a direct call between your physician and our clinical team. The most common outcome is comfort. The second most common is identifying a modality that is not right for you — and excluding it.
What about "Nanoflowers therapy" — is that a real thing or marketing?
Proprietary nanostructured delivery platform. Not a peer-reviewed standalone therapy with published outcome trials yet. We are explicit about what is established, emerging, and exploratory.
How is my health data protected?
Encrypted, GDPR/HIPAA-equivalent compliant, never sold or shared with insurers. Full export or deletion on request, at any time.
Do we surrender brand control in any way?
No. Property always under its own brand. White-label available at top tier. Three-properties-per-country cap protects every partner.
Who owns the legal liability if something goes wrong?
Property carries primary medical-liability insurance. BHIAG carries co-insurance for protocol design and review. Documented per jurisdiction. Member signs informed consent reviewed by both legal teams.
What is the actual revenue split, and what is the unit economics for our property?
Typically 30–40% to BHIAG, 60–70% to property. Mixed-tier cohort of 40–80 members generates $1.5M–$3M incremental ARR. We model the deal specifically for you.
How long is the onboarding from signed Letter of Intent to first paying member?
6–9 months for an existing luxury wellness facility. Add 3–6 months for buildout if needed.
What if a competitor wants the same partnership? Are we genuinely exclusive?
Yes, contractually. Three properties per country max, never two in the same city, category exclusivity in writing for the first three years.
Is The New AGE of Luxury just a luxury spa with extra marketing?
No. A spa offers experiences. We offer a clinical programme with measurable outcomes. The hospitality is the delivery vehicle. The product is the protocol.
What is the worst-case scenario for a member?
A member who follows the protocol and still sees minimal movement at 18 months. Rare, but it happens. We are transparent, we exit non-working modalities, and we partial-refund the unused portion of the annual subscription.
Why hotels? Why not just open BHIAG clinics?
Two reasons. Our audience already chooses hotels. And a clinic optimizes for medicine and apologizes for the rest — a hotel does the inverse. The combination is rare on purpose.
What is not for sale here?
Immortality. Cures. Guaranteed outcomes. Anti-aging in any sense that promises clock reversal. We do not sell those — they cannot be sold honestly.
Speak to the team directly.
The pre-membership consultation answers anything this page does not.